SCAN Phase: Diagnostics
Every engagement starts here. Three diagnostic tools, one for every organization size. The clearest picture of your workforce you have ever seen.
TWF Practice Checkup™
A 21-point workforce health assessment designed specifically for small behavioral health organizations, solo practices, and emerging programs. Seven categories. Scored with Green / Yellow / Red ratings. Includes automated red-flag alerts for critical compliance exposures.
7 Assessment Categories
Products Built for Where You Are
Not ready for a full program? These standalone products give solo and small practices the specific support they need, without the complexity of enterprise solutions.
Practice Hire Accelerator
Need to fill a role fast? We write the job description, source candidates, screen for clinical fit, and deliver a shortlist. Built for practices that cannot afford a bad hire.
HR Starter Kit
The essential HR documents every practice needs on day one. Employee handbook, offer letter template, compliance checklist, and core policies customized for your state and setting.
Embedded HR (Practice)
A TWF HR advisor embedded in your practice. Handles employee relations, compliance questions, onboarding support, and policy maintenance. Your HR department without the full-time hire.
Practice Hotline™
Unlimited HR questions by phone or email. Get answers to employment law questions, termination guidance, and compliance concerns when they arise. No appointment needed.
What is The Workup™?
The Workup™ is a comprehensive 90-minute assessment that evaluates your organization across 8 critical dimensions of workforce health. You get a clear, data-driven picture of what is working, what needs attention, and which Signature Program will unlock the most value for your organization.
This is not a survey that sits on a shelf. This is a diagnostic that leads directly to your Signature Program. Every question is designed to identify your specific workforce challenges and point you toward solutions.
The 8 Dimensions of Workforce Health
Every HHS organization has gaps. The Workup™ finds them across these eight dimensions so you stop guessing and start building.
Regulatory Compliance
Audit-ready employee files, current state-compliant policies, and a defensible handbook.
Clinical Documentation
CARF, Joint Commission, and Medicaid-standard clinical records that are current and defensible.
Hiring & Onboarding
Attract qualified candidates, fill roles in 30-60 days, and onboard consistently every time.
Compensation & Pay
Competitive comp, market-rate awareness, and pay bands without equity gaps.
Talent Pipeline
Succession planning, high-potential development, and the ability to replace key people quickly.
HR Infrastructure
Systems, policies, and processes that support growth: scalable and documented.
Leadership Readiness
Trained supervisors with tools for performance management and consistent leadership across teams.
Retention & Engagement
Real turnover data, exit insight, and staff engagement tied to mission commitment.
Bars show average HHS industry score. Most organizations score below 50 in 5+ dimensions.
What Your Workup™ Looks Like
This is a representative visualization. Your actual scores are calibrated against HHS sector benchmarks.
Which Program Fixes Which Gap?
Your Workup™ identifies your weak dimensions. This matrix shows exactly which Signature Program addresses each one. Hover any cell for details.
| Program | D1 Compliance |
D2 Clinical Docs |
D3 Hiring |
D4 Comp & Pay |
D5 Pipeline |
D6 HR Infra |
D7 Leadership |
D8 Retention |
|---|
= Primary focus = Supporting
What You Receive From Your Diagnostic
Six deliverables. Zero ambiguity. Everything you need to make your next workforce decision with confidence.
The Diagnostic Process
Schedule
You schedule a 90-minute diagnostic session with our Workforce Strategy team. We prepare a brief questionnaire and send you a prep guide.
Assessment
During the session, we interview your executive leadership and HR team. We ask detailed questions across all 8 dimensions. The conversation is confidential and judgment-free.
Analysis
We analyze your responses against HHS sector benchmarks. We identify your strengths and your critical gaps. We match your needs to our Signature Programs.
Report
We deliver a comprehensive report with your Workforce Health Score, dimension breakdown, program recommendations, and a priority roadmap. We discuss findings with you in a debrief call.
Get a Quick Preview
Answer these 5 quick questions to see a simplified snapshot of your workforce health.
Ready for a Clear Picture?
Questions about the diagnostic? We can answer them during a brief discovery call. No obligation. No pressure.
Workforce Diagnostic™
For organizations with 75+ employees, multiple locations, or multi-state operations. A full-scope diagnostic that goes deeper than The Workup™, covering site-level analysis, leadership bench assessment, compliance exposure mapping across jurisdictions, and workforce cost modeling.
Every Workforce Diagnostic™ includes multi-site data collection, executive stakeholder interviews, a board-ready findings report, and direct mapping to enterprise program recommendations.
Enterprise Diagnostic Includes
Which Diagnostic Is Right for You?
Practice Checkup™
The Workup™
Workforce Diagnostic™
Not sure which fits? Start with a free discovery call →
See What a Diagnostic Report Looks Like
The Workup™ produces a detailed report covering compliance gaps, retention risks, compensation benchmarks, and a prioritized action plan. Every finding includes a risk rating and recommended next step.
Frequently Asked Questions
How long does the diagnostic take?
The assessment itself is 90 minutes with your leadership team. Report delivery and debrief happen within 5 business days. You receive your report and have a 30-minute debrief call to discuss findings.
Who should participate in the diagnostic?
Ideally your executive director, HR manager or administrator, and one clinical leader. We need people who understand operations, compliance, people, and clinical practice. Smaller organizations may have this in one or two people.
What happens after I get the report?
You have a 30-minute debrief call where we discuss your Workforce Health Score, explain your dimension-by-dimension breakdown, and walk through our program recommendations. You have 60 days to apply your diagnostic credit toward a Signature Program.
Can the diagnostic be done virtually?
Yes. We conduct diagnostics via video conference. We can also do them in person if you prefer. Your report and debrief are the same either way.
Is the diagnostic information confidential?
Completely. Your diagnostic findings are yours alone. We do not share your specific scores or responses with anyone. We only reference sector benchmarks and general learnings in our work.
What if I do not want to do a Signature Program?
Your diagnostic report and recommendations are valuable on their own. You can use them to guide your own implementation, work with other consultants, or simply understand your workforce gaps better. Your score is yours to keep.
Yes. Several services are available as monthly engagements: Policy Library Subscription ($425/mo), Leave Management ($500/mo), Exit Interview Program ($425/mo), Payroll Administration ($600/mo biweekly), HR Hotline for Managers ($800/mo), HRIS Oversight ($500/mo), Benefits Admin ($550/mo), Monthly Compliance Check-In ($700/mo), and Broker Liaison ($400/mo). These can be included in Enterprise Partnerships or purchased standalone.
Absolutely. Every deliverable inside our Signature Programs is available à la carte. Bundles save 15-55% compared to purchasing services individually. If you only need one or two items, we will scope it as a standalone engagement. If your needs expand, any à la carte spend can be credited toward a full bundle within 60 days.
