What to Expect When You Work With Us
Three Paths. One Framework.
Every engagement follows our SCAN.BUILD.STAY.™ framework. We start with a diagnostic, deploy targeted programs based on your gaps, and stay to run the system with you.
Not sure which path fits?
Take the free Workforce Health Check. We will recommend the right starting point.
Every Engagement Includes
Discovery + Diagnostic
We assess your current state before recommending anything. No guesswork.
All Deliverable Documents
Handbooks, policies, frameworks, toolkits. Yours to keep.
Implementation Support
We do not just hand you documents. We help you roll them out.
Staff Training
Where applicable, we train your team on new systems and processes.
90-Day Post-Delivery Support
Questions after launch? We are still here. 90 days of support included.
Flexible Payment Options
Milestone-based payment structures available. Deposit to start, payments tied to delivery.
Service Categories
Every service is available as part of a Signature Program bundle or individually. Bundles save 15-55% versus à la carte. Pricing is scoped during your discovery call.
Compliance
Personnel File & I-9 Audit
Compliance Audit Simulation
Safety & Emergency Plan
Custom HR Policy Drafting
Clinic Audit Readiness
Operations & Foundation
Onboarding SOPs
Offboarding SOPs
Org Chart & Role Mapping
PTO Policy & Tracker
Digital HR Binder
Retention & Analytics
Engagement Survey
Turnover Analysis
Stay Interview Toolkit
Exit Interview Program
Recognition Program
Talent & Recruiting
ATS Evaluation & Workflow
Offer Letter Customization
Temp-to-Perm Conversion
New Hire Welcome Packet
Leadership & Strategy
Workforce Planning Toolkit
Succession Planning
DEI Audit & Planning
Multi-Site HR Strategy
Training & Recurring
Harassment Training
Conflict Resolution
HR Hotline for Managers
Compliance Check-In
Policy Library
Need just one service? À la carte is always available. Book a consult to scope your needs →
Direct Placement Services
We place behavioral health clinicians, executives, and administrative staff. Every placement is backed by our 18-Month Workforce Guarantee™. Placement fees are discussed during consultation.
Behavioral Health
Clinicians, therapists, counselors, case managers, and direct care staff
Executive
Directors, C-suite, and senior leadership with executive coaching
Administrative
Front office, billing, and support roles with volume options
Common Questions
How is investment structured?
Every engagement is scoped based on your organization size, complexity, and specific needs. We discuss investment during your discovery call so there are no surprises. Signature Programs bundle services at significant savings versus individual pricing.
Are payment plans available?
Yes. We offer milestone-based payment structures. A deposit is required to begin, with subsequent payments tied to deliverable milestones.
What is included in every program?
Every program includes discovery and diagnostic, all deliverable documents, implementation support, staff training where applicable, and 90 days of post-delivery support.
Can I start with one service and expand later?
Absolutely. Every service is available individually. If your needs expand, any à la carte spend can be credited toward a full Signature Program bundle within 60 days.
Do you offer recurring monthly services?
Yes. Several services are available as monthly engagements, including Policy Library, Leave Management, HR Hotline for Managers, HRIS Oversight, Benefits Administration, Compliance Check-In, and Broker Liaison. These can be standalone or included in Enterprise Partnerships.
What is the 18-Month Workforce Guarantee?
Every direct placement through TWF Permanent Placement™ is backed by our 18-Month Workforce Guarantee. If a placed candidate leaves within 18 months, we replace them at no additional placement fee.
What does a typical engagement cost?
Most growing organizations invest between $5,000 and $25,000 depending on scope. A Workup™ diagnostic starts at $1,750 and credits toward any Signature Program or BUILD-phase service within 30 days. Individual Signature Programs range from $3,500 to $12,000 per program, with 15-55% bundle savings when combining multiple programs. Enterprise partnerships are scoped during your discovery call based on size, locations, and complexity.